Your privacy matters to us. This Privacy Policy explains exactly what personal data mc186 collects from Indonesian players, how we use and protect it, and the rights you hold over your own information.
mc186 ("we", "us", "our") operates the online gaming platform accessible at mc186.app, serving players primarily located in Indonesia. We are committed to protecting the privacy and personal data of every person who visits our website, registers an Account, or interacts with our customer support team.
This Privacy Policy describes the categories of personal data we collect, the purposes for which we use it, the third parties with whom we may share it, how long we retain it, the security measures we apply, and the rights you hold as a data subject. It should be read alongside our Terms & Conditions, which govern your use of the mc186 platform.
By accessing mc186.app, creating an Account, or submitting personal data to us through any channel, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, you must discontinue use of the platform immediately.
For the purposes of applicable data protection legislation, mc186 acts as the data controller in respect of all personal data collected through mc186 .app. All data-related enquiries, access requests, and complaints should be directed to our dedicated privacy team at the contact details provided in Section 16 of this Policy.
Where mc186 engages third-party service providers (such as payment processors, game studios, or fraud-detection vendors) who process personal data on our behalf, those parties act as data processors and are contractually bound to process data only on mc186's documented instructions, in accordance with appropriate confidentiality and security obligations.
mc186 collects the following categories of personal data:
mc186 collects personal data through the following channels:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your mc186 Account, including authentication and password recovery. |
| Payment Processing | Facilitating deposits and withdrawals via Indonesian local banks and e-wallets, reconciling transactions, and issuing receipts. |
| Identity Verification (KYC) | Verifying that you are who you claim to be, that you meet the 21+ age requirement, and that your payment methods are legitimately owned by you. |
| Regulatory Compliance | Meeting anti-money laundering (AML), counter-terrorism financing (CTF), and sanctions screening obligations under internationally recognised standards. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent transactions, bonus abuse, account takeovers, and collusion. |
| Customer Support | Responding to enquiries, resolving disputes, and providing technical assistance via live chat and email. |
| Responsible Gaming | Monitoring gaming behaviour to identify potential problem gambling indicators and enforcing self-imposed limits and exclusion requests. |
| Marketing & Promotions | Sending you promotional offers, bonus notifications, and seasonal campaigns (e.g., Ramadhan, Idul Fitri promotions) where you have opted in to marketing communications. |
| Platform Improvement | Analysing aggregated behavioural data to improve game selection, website performance, and user experience for players across Indonesia. |
| Legal Claims | Establishing, exercising, or defending legal claims in the event of a dispute between you and mc186. |
mc186 processes your personal data on one or more of the following legal grounds:
mc186 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. We share personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
mc186 operates globally and some of our service providers (including cloud infrastructure and game studios) may process personal data on servers located outside Indonesia. Where personal data is transferred internationally, mc186 ensures that appropriate safeguards are in place, which may include:
You may request further information about the specific safeguards applied to any international transfer of your personal data by contacting us at the address provided in Section 16.
mc186 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after account closure. |
| KYC documents | Duration of account + 5 years after account closure, in line with AML obligations. |
| Financial transaction records | 7 years from the date of each transaction. |
| Gaming session logs | 3 years from the date of each session. |
| Customer support communications | 3 years from the date of the last communication in each case. |
| Marketing consent records | Until consent is withdrawn + 1 year for audit purposes. |
| Technical / server logs | 90 days on a rolling basis. |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of identifying information.
mc186 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While mc186 takes every reasonable precaution to protect your data, no system can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, mc186 will notify affected Members without undue delay and will take immediate steps to contain and remediate the breach.
mc186 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The categories of cookies we use are described below:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the platform to function — includes session authentication tokens, CSRF protection cookies, and load-balancing identifiers. Cannot be disabled. |
| Functional | Remember your language preference, game lobby filter settings, and responsible gaming reminder configurations. |
| Analytical | Collect anonymised data about how visitors navigate mc186.app (pages visited, time on site, click paths) to help us improve the platform. |
| Marketing | Track whether you arrived at mc186 via a promotional campaign, affiliate link, or referral source, so that we can measure campaign effectiveness and attribute bonuses correctly. Only set with your consent. |
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair the platform's core functionality. Disabling analytical or marketing cookies will not affect your ability to play or transact on mc186.
Subject to applicable data protection law, you hold the following rights in respect of your personal data held by mc186. You may exercise any of these rights by submitting a written request to [email protected] with the subject line "Data Rights Request — [your registered email address]". mc186 will respond within 30 days.
mc186 strictly prohibits the use of its platform by individuals under the age of 21. We do not knowingly collect personal data from anyone under the age of 21. If mc186 becomes aware that a Minor has registered an Account or submitted personal data to us, we will immediately suspend the Account, delete all associated personal data to the extent permitted by law, and report the matter to the appropriate authority where required.
Parents and guardians who believe that a Minor in their care may have registered an Account on mc186 are encouraged to contact us immediately at [email protected]. We will investigate and act within 24 hours of receiving such a notification.
mc186.app may contain references to third-party game providers and payment services. This Privacy Policy applies solely to the mc186 platform. When you interact with a third-party game frame or payment gateway hosted within mc186.app, that provider's own privacy policy governs the data processing performed by their technology. mc186 is not responsible for the privacy practices of third-party studios or payment operators, though we do require them to maintain confidentiality obligations under our data processing agreements.
mc186 reserves the right to update this Privacy Policy at any time. Where changes are material — such as a new category of data being collected, a new purpose being added, or a new third-party category being introduced — mc186 will notify registered Members by email at least 14 days before the change takes effect.
The "Last updated" date at the top of this page will reflect the most recent revision. Minor clarifications or formatting corrections may be made without individual notification. We encourage you to review this Privacy Policy periodically to stay informed about how mc186 protects your data.
Continued use of mc186.app after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
For all privacy-related enquiries, data rights requests, or complaints, please contact the mc186 Privacy Team through the following channel:
If you are dissatisfied with mc186's handling of a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. mc186 will cooperate fully with any regulatory investigation.
Every byte of data transmitted between your device and mc186.app is protected by TLS 1.3 with 256-bit encryption. Sensitive data stored on our servers — including KYC documents and financial records — is encrypted at rest using AES-256.
mc186 does not sell, rent, or trade your personal data to advertisers or third-party marketers. Your data is used solely to deliver our gaming services, process your payments, and keep your account secure.
Our identity verification process confirms that every mc186 Member is who they say they are and meets the 21+ age requirement. KYC documents are encrypted, access-controlled, and retained only for the period required by law.
mc186 collects only the data that is genuinely necessary to operate the platform and meet our legal obligations. We do not collect data speculatively or retain it beyond the periods outlined in our retention schedule.
From your mc186 Account Settings, you can update your personal details, manage marketing preferences, configure responsible gaming limits, and request account closure — all without contacting support. Full data rights requests are handled via email within 30 days.
Our Indonesian-speaking support team is available around the clock to answer privacy questions, process data rights requests, and assist with account security concerns — via live chat or email at [email protected].
mc186 combines a world-class game library with transparent privacy practices and local banking support — built specifically for Indonesian players. Log in to your account or explore our FAQ for more information.
21+ only. Please gamble responsibly. Questions about your data? Contact us at [email protected].